Frequently Asked Questions
Everything you need to know about shopping with Ashiana.
How long will it take for my Ashiana order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. To initiate a return or exchange, please visit our online returns portal and follow the step-by-step instructions.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure a perfect fit, as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Are Ashiana products ethically manufactured?
Yes, we are committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and prioritize sustainable sourcing for our fabrics and materials.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.